The Village of Glencoe Public Safety Department records all response events related to Public Safety Dispatch within their Computer Aided Dispatch System. It is important to not only record all events that occur within the Village but to also review and analyze the data for optimum response time performance. One key and very important aspect of analyzing the data involves mapping the data. Mapping is can be used to help visualize and identify trends within the response records.
The Public Safety Department and the Village of Glencoe GIS Department both work together to complete the mapping task based on the collected response records. Key records are categorized, reviewed, and mapped based on recorded incident and response events. The events are broken down further to subcategories which included Code One Responses, all types of reported incidents from the dispatch system, and then a break down for total number of incidents and responses by reporting districts. Once the data has is prepared the mapping is completed using available GIS tools to help automate the process and provided mapping results which then can be used by the Public Safety Department to assist in understanding what is occurring within their dispatch responsibility area.
This image is a small example of the products that are produced when analyzing the Computer Aided Dispatch data.