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Importance of GIS in dispatch systems

Police, Fire, and EMS dispatch plays a very important and crucial role for any State, County, City, or Village; and any Dispatcher, Police officer, Firemen, or EMT will tell you that timing and accurate information is everything. The Village of Glenview utilizes Geography Information Systems (GIS) by integrating GIS data into their New World Systems (software mapping applications) for accurate computer aided dispatch. GIS and NWS give dispatchers the ability to supply all Police, Fire, and EMS with the most up to date address locations.

Before GIS; Police, Fire, EMS, and Dispatch had to rely heavily on paper maps (or no maps at all) which were not 100% accurate and in some cases hand drawn. Now, by using the power of Geography Information Systems and New World Systems Police Officers, Firemen, EMT, and Dispatchers are able to respond to calls much faster and more effectively, which in return saves time (it would take to loop up the address) and money (gas and loss productivity.)

In conclusion, as States, Counties, Cities\Villages grow so does the demand for Police, Fire, and EMS along with the demand for accurate data and mapping. Not only does GIS allow for this to happen, it can also assist with decision making on critical cost saving issues.